Make it happen!

Fielding tough questions and concerns
from smoking employees

Are you concerned that if you adopt a smoke-free policy, you will have to field tough questions and concerns from your smoking employees?  Experience has shown that employers typically get far less negative feedback about adopting smoke-free policies than they anticipate.  You may not get any at all!  But in case you do, below are some questions and concerns that may come in from your employees about adopting a smoke-free policy, and how to address them. 

If there are other questions/concerns you would like to see addressed here, please contact us!

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I’ve always been able to smoke here, why can’t I anymore?

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I don’t mind smoking outside, but what am I supposed to do in bad weather?

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I guess this is a good time to quit smoking, but I need help. Is the company willing to help me quit?

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A designated smoking area has always worked before. Why not now?

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Can’t we get a separately ventilated room?

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I only smoke in my office with the door closed and the window open. What’s wrong with that?

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Everybody in my group smokes, and now we all have to go outside. That just doesn’t make sense.

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If you make me smoke outside, I will be less productive, because of all the smoke-breaks

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It’s not fair for smokers not to get extra breaks to smoke outside. Aren’t our rights as non-smokers protected?

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We’ve never had a problem with smoke before? Who complained?

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I’m probably going to have to look for a job where I can smoke.

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This (town, county, nation, business, etc) was built on tobacco! It is disloyal and disrespectful not to allow smoking.

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Won’t we lose customers over this?

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Isn’t it a person’s right to have smoking areas?

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Smoking doesn’t interfere with work production, so why ban it?

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Smoking isn’t illegal, there are no laws against it, so why can’t we smoke?

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Why penalize those who smoke and not those who chew tobacco?
 

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I’ve always been able to smoke here, why can’t I anymore?
In the interest of the improving the health of ALL employees by reducing their exposure to second hand smoke, our organization has decided to adopt a smoke-free policy. 

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I don’t mind smoking outside, but what am I supposed to do in bad weather?
Unfortunately, if you continue to smoke, you will have to do so outdoors during your work hours, so that means that you may have to endure some bad weather while you smoke.  If you’re interested in quitting, we can connect you with the resources needed to do so.

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I guess this is a good time to quit smoking, but I need help. Is the company willing to help me quit?
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If the company is providing cessation resources, explain that the company is willing to help the individual quit, and explain which smoking cessation resources are being made available by the company and/or are covered by the company’s health insurance plan

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If the company is not providing smoking cessation resources, explain which, if any smoking cessation programs are covered by the company’s health insurance, and direct them to the smoking cessation resources on WorkingSmokeFree.com.

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A designated smoking area has always worked before. Why not now?
Science on tobacco smoke shows that providing designated areas does not protect nonsmokers from the toxins in tobacco smoke. Smoke both drifts from the designated area to other areas and is circulated throughout the building by the air handling system.

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Can’t we get a separately ventilated smoking room?
We considered having a separately ventilated smoking room, but decided against it for two reasons: 1) a truly separately ventilated room, which exhausts smoke to the outside and does not allow smoke to drift out, is extremely expensive, and would create a dangerous place for any nonsmoking staff (including the cleaning staff) to visit. 2) less expensive options,  even the newest ventilation technologies under ideal conditions, are incapable of removing all secondhand smoke and its toxic constituents from the air.

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I only smoke in my office with the door closed and the window open. What’s wrong with that?
Smoking “behind closed doors” doesn’t really protect others from your smoke. Smoke both drifts from your office and is circulated throughout the building by the air handling system. We have an obligation to provide clean, safe air for employees, customers and visitors to our facility.  Also, due to heating and air conditioning costs, management would prefer that you not open your office window.

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Everybody in my group smokes, and now we all have to go outside. That just doesn’t make sense.
While your entire group may be made up of smokers, your group must “share air” with many nonsmokers who work in other parts of the building. We have an obligation to provide clean, safe air for employees, customers and visitors to our facility.

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If you make me smoke outside, I will be less productive, because of all of the smoke-breaks.
Smokers are not allowed to take more breaks than nonsmokers do. Please refer to our policy handbook regarding breaks. You will need to restrict your smoking to break-time allowed by the company.

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It’s not fair for smokers not to get extra breaks to smoke outside. Aren’t our rights as non-smokers protected?
Smokers are not allowed to take more breaks than non-smokers do. If you have smokers in your area who are taking more frequent breaks, bring it to the attention of your supervisor, or contact human resources.

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We’ve never had a problem with smoke before? Who complained?
We didn’t make the decision to adopt a smoke-free workplace policy because of complaints from nonsmokers.  This decision was made in the interest of the health of ALL of our employees.

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I’m probably going to have to look for a job where I can smoke.
While we would hate to lose any of our valued employees like you, if being able to smoke while you work is that important to you, we’ll understand if you feel the need to seek employment elsewhere.

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This (town, county, nation, business, etc) was built on tobacco! It is disloyal and disrespectful not to allow smoking.
You are correct that it is important to honor our heritage, but the economy of the South is changing.  Tobacco is no longer the sole bread-winner in North Carolina.  Furthermore, science and personal experience have shown us that exposure to tobacco smoke is extremely dangerous. We can no longer allow an activity in our facility that endangers the health of others.

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Won’t we lose customers over this?
Most people would not fault a business for adopting a policy such as this in the interest of the health of their employees (and customers), especially not when smoke-free workplaces have become so common nationwide.  It is unlikely that we will lose any customers over this decision.

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Isn’t it a person’s right to have smoking areas?
Smoking is not a right; it is a choice.  It is not a person’s right to have smoking areas – however, it IS a person’s right to be able to get through their work day without  being exposed to harmful tobacco smoke.

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Smoking doesn’t interfere with work production, so why ban it?
Actually, smoking does interfere with productivity.  Smokers are absent from work 50% more than nonsmokers, and employees who take four 10-minute smoking breaks a day actually work one month less per year than workers who don’t take smoking breaks.

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Smoking isn’t illegal, there are no laws against it, so why can’t we smoke?
While we want to encourage our employees not to smoke in the interest of them living longer, healthier, more productive lives, this policy is not about telling you that you can’t smoke at all – it’s about protecting your fellow employees from having to breathe in the toxins from your tobacco smoke.

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Why penalize those who smoke and not those who chew tobacco?
Because while chewing tobacco is harmful to the health of the chewer, it doesn’t have a negative impact on the health of the people around the chewer.  Smoking, on the other hand, has negative impacts on the health of both the smoker and the people exposed to the smoker’s tobacco smoke.

This page was last updated on June 02, 2003. Copyright © 2003 Tobacco Prevention and Control Branch, NC Department of Health and Human Services. All rights reserved. Click here for disclaimer.